We’re committed to processing and shipping your order as quickly as possible. Below you’ll find important details about free shipping, processing times, delivery estimates, tracking, and other shipping conditions.
Free Shipping
Good news — shipping is currently FREE on all of our products.
No shipping charges are added at checkout for any item.
Order Processing Time
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Orders are usually processed within 1–3 business days (Monday to Friday, excluding holidays).
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If an item is temporarily unavailable or needs extra handling, processing may take longer. If that happens, we’ll notify you.
Estimated Delivery Time
Delivery times are estimates and can vary depending on location and product availability.
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Most orders arrive within 8–18 days after the order ships.
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Delivery estimates do not include processing time.
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Weekends, holidays, peak seasons, weather conditions, and carrier operations may affect delivery.
Shipping Confirmation & Tracking
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Once your order ships, you’ll receive a shipping confirmation email.
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Tracking details will be provided when available. Tracking updates may vary depending on the carrier and destination.
Customs & Carrier Delays
We are not responsible for shipping delays caused by third-party carriers or customs processes.
Any customs duties, import taxes, or additional fees (if applicable) are the customer’s responsibility unless stated otherwise at checkout.
Incorrect Address / Undeliverable Packages
Please make sure your shipping address is correct at checkout. If a package is returned due to an incorrect or incomplete address, additional reshipping charges may apply.
Contact Us
We’re here to assist you! If you have any questions about shipping or delivery, please contact us using the details below.
Phone/WhatsApp: +1 917-271-4701
(Available during business hours)
Email: info@getbjj.com
(Response time: 24 hours during business hours)